Privacy Policy squeen88

When you register and use the squeen88 platform, there are several categories of information we collect to ensure the service runs smoothly, securely and in compliance with the international licensing requirements we follow.

Personal Identification Information

• Full name as it appears on official identification documents
• Date of birth (for age verification of 21 years and above)
• Identity card number (MyKad) or passport for identity verification
• Current residential address
• Active mobile phone number
• Valid email address

Financial and Transaction Information

• E-wallet details (Touch 'n Go eWallet, Boost) used for deposits and withdrawals
• Bank account information for transactions via FPX or DuitNow
• Records of all deposit and withdrawal transactions
• Crypto wallet address for users transacting with USDT, BTC or ETH

Platform Usage Information

• Records of games and bets placed through the platform
• Login and logout times
• IP address and device information used
• Website navigation data including pages visited

The information we collect is used solely for legitimate purposes related to the operation of the squeen88 platform. Below is a detailed description of how your data is used:

• Account management — To create, verify and maintain your user account on the squeen88 platform
• Transaction processing — To process deposits, withdrawals and any financial transactions you make through the available payment methods
• Identity verification — To fulfil KYC (Know Your Customer) requirements mandated under international licensing and to verify that users meet the minimum age requirement of 21 years and above
• Customer service — To provide effective support when you contact the squeen88 24/7 support team via live chat or email
• Platform security — To detect and prevent fraudulent activity, account abuse and other security threats
• Legal compliance — To fulfil reporting and compliance obligations under applicable licensing requirements
• Service improvement — To analyse aggregated usage patterns for the purpose of improving platform quality

squeen88 will not use your personal information for any third-party marketing purposes without your explicit consent. If you agree to receive promotional communications from us, you may withdraw that consent at any time through your account settings.

squeen88 does not sell or disclose users' personal information to third parties for commercial purposes. However, there are certain situations where information sharing may occur:

• Payment service providers — Payment processors such as e-wallet platforms, banks and crypto exchanges required to carry out your financial transactions
• Legal and regulatory requirements — When required by law, court order or a competent regulatory body
• Fraud prevention — With industry bodies involved in fraud detection and prevention, where necessary
• Technology providers — With technical infrastructure providers that help us operate the platform, subject to strict confidentiality agreements

Every third party granted access to squeen88 user data is required to comply with data protection standards as strict as those we practise. squeen88 is responsible for ensuring all parties involved respect the privacy of our users.

User data security is a priority for squeen88. We implement multiple layers of technical and administrative protection to ensure your information remains secure at all times:

• 256-bit SSL/TLS encryption for all communications between your device and squeen88 servers
• Two-factor authentication (2FA) available to protect your account
• Continuous account activity monitoring to detect any suspicious access
• Regular security audits by internal and external information security teams
• Structured incident response procedures in the event of any security breach
• Cybersecurity awareness training for all squeen88 staff who handle user data

While we take every reasonable step to protect your data, no system can guarantee absolute security. We encourage users to use strong passwords, not share login information, and contact us immediately if they suspect any suspicious activity in their account.

squeen88 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session cookies — Required to maintain your login status during an active session and to ensure account security
• Preference cookies — Store your personal settings such as preferred language and display preferences
• Analytics cookies — Collect aggregated information about how users interact with the platform for improvement purposes
• Security cookies — Used to identify suspicious sessions and protect your account

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the squeen88 platform. Cookies required for basic platform operation cannot be disabled without affecting your use of our service.

squeen88 retains your personal information for as long as your account is active or as long as needed for the purposes stated in this Privacy Policy. More specific retention periods are as follows:

• Active account information is retained for as long as your account remains active on the squeen88 platform
• Financial transaction records are retained in accordance with the minimum requirements set by licensing and audit requirements
• Identity verification data is retained for as long as required for KYC compliance
• Security and access logs are retained for a period determined by security requirements
• After an account is closed, data not required by law will be securely deleted or anonymised

If you request account closure, squeen88 will process the request in accordance with established procedures. Some information may still need to be retained to fulfil legal obligations even after the account is closed.

As a squeen88 platform user, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights through our support channels:

To exercise any of the above rights, please contact the squeen88 support team via live chat or email. We will endeavour to respond to your request within a reasonable time, in accordance with our internal procedures and applicable legal obligations.

squeen88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Users will be notified of any material amendments via:

• A prominent notice on the squeen88 platform's main page
• An email notification sent to the address registered to your account
• An in-account notice during your next login session

Continued use of the squeen88 platform after an amended Privacy Policy takes effect will be considered as acceptance of the updated terms. If you do not agree with the amendments, you are advised to stop using the platform and contact our support team for next steps.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information. The date of the latest update is always shown at the top of this page.

If you have any questions or concerns, or wish to exercise your rights regarding the squeen88 Privacy Policy, our support team is available to assist you at any time.

We will endeavour to respond to all privacy-related enquiries within a reasonable time. For cases involving data access, correction, or deletion, please provide your account information to facilitate the identity verification process.